Contact information

Get in Touch

Customer Support

Our customer support team is available 24 hours a day, 7 days a week.

For questions regarding an existing order, please include your order number in your message whenever possible. This helps us locate your order and provide assistance more efficiently.

Business Information

Business Name: Stampello

Business Address:
341 High St
Hingham, MA 02043
United States

Business Email:
support@stampello.site

Customer Support:
24/7

Shipping Area:
United States only

What Can We Help With?

You can contact us regarding:

Questions about our stamps and products
Order information
Shipping and delivery questions
Payment and checkout questions
Product availability
Questions about our store policies
General customer support
Other concerns related to your Stampello order or shopping experience

If you're unsure which department to contact, simply email us and we'll direct your question to the appropriate team.

Order Support

If your message is about an order you've already placed, please include your order number and the email address associated with your purchase.

Providing these details helps us identify your order and respond more efficiently.

Before You Contact Us

For the quickest assistance, please make sure your message includes enough information for us to understand your question.

For example, if you're contacting us about an order, include your order number. If you're asking about a particular stamp, include the product name or product information whenever possible.

Please do not send complete payment-card numbers, passwords, or other sensitive account information by email.

We Value Your Questions

Whether you're an experienced collector or simply interested in a particular stamp, you're welcome to contact us.

We believe customers should have access to clear information before and after making a purchase. If you need clarification about a product, order, shipping, payment, or one of our policies, our team is here to help.