Privacy policy

Last Updated: September 13, 2026

At Stampello, we respect your privacy and take the protection of your personal information seriously. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, place an order, contact us, or otherwise interact with Stampello.

By using our website or purchasing from us, you acknowledge the practices described in this Privacy Policy.

1. About Stampello

Stampello is a US-based online stamp store serving customers within the United States.

Business Name: Stampello
Business Address: 341 High St, Hingham, MA 02043, United States
Email: support@stampello.site

For any privacy-related questions, you can contact us using the email address above.

2. Information We Collect

Depending on how you interact with our store, we may collect information that is necessary to provide our services and process your orders.

Information You Provide Directly

When you place an order, create an account, contact us, or otherwise provide information to us, we may collect information such as:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number, if provided
  • Order information
  • Products purchased
  • Information you provide when contacting customer support
  • Other information you voluntarily provide to us

Please only provide information that is necessary for your purchase or communication with us.

3. Payment Information

When you make a purchase through our website, payment information is processed through the payment services available at checkout.

Stampello does not need to directly handle or store your complete payment-card information to process your order.

Payment providers may collect and process payment information according to their own privacy policies and terms.

For your security, you should never send complete credit-card numbers, passwords, or other sensitive payment credentials to us by email.

4. Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website platform, hosting providers, security services, analytics tools, or other technologies used to operate the store.

This information may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Referring website or source
  • Approximate location derived from IP address
  • Date and time of website activity
  • Information about how you interact with the website

This information may be used to operate, secure, maintain, and improve our website and shopping experience.

5. Cookies and Similar Technologies

Stampello and service providers supporting our website may use cookies and similar technologies.

Cookies are small data files that can help websites remember information, maintain functionality, understand website usage, and improve the shopping experience.

Depending on the services enabled on our store, cookies may be used for purposes such as:

  • Keeping the shopping cart functioning
  • Remembering certain preferences
  • Maintaining website functionality
  • Understanding website traffic and usage
  • Improving website performance
  • Supporting relevant advertising or marketing activities

You can adjust certain cookie settings through your browser. Disabling cookies may affect some features or functionality of the website.

6. How We Use Your Information

We may use information we collect for legitimate business purposes, including to:

  • Process and fulfill orders
  • Provide products and services
  • Process payments through our payment providers
  • Arrange shipping and delivery
  • Communicate with you about your order
  • Respond to customer support requests
  • Provide information you request
  • Maintain and improve our website
  • Protect our website and customers from fraud or unauthorized activity
  • Maintain website security
  • Understand how customers use our website
  • Improve our products, services, and shopping experience
  • Comply with legal and regulatory obligations
  • Enforce our terms and policies

We only use personal information for purposes that are reasonably related to operating our business and providing services to our customers.

7. Order and Transaction Information

When you place an order, we retain information necessary to complete and document the transaction.

This may include:

  • Order number
  • Products purchased
  • Order date
  • Order amount
  • Shipping information
  • Billing information
  • Payment status
  • Contact information

We use this information to fulfill your order, provide customer support, maintain business records, and address order-related questions or disputes.

8. Shipping Information

Because Stampello currently ships within the United States, we may share the information necessary to deliver your order with shipping and delivery providers.

This information may include your name, shipping address, and other information required to complete delivery.

We only provide information that is reasonably necessary for the relevant service.

9. Sharing of Personal Information

Stampello does not sell your personal information simply for the purpose of selling it to third parties.

However, we may share information with trusted service providers when necessary to operate our store and provide services to you.

These providers may include services involved in:

  • Website and ecommerce operations
  • Payment processing
  • Order fulfillment
  • Shipping and delivery
  • Website security
  • Analytics
  • Customer support
  • Marketing and advertising, where applicable
  • Fraud prevention
  • Technical support

These companies may process information on our behalf or according to their own privacy policies where they independently control the information.

We may also disclose information when required to comply with applicable law, legal processes, court orders, government requests, or to protect the rights, safety, and security of Stampello, our customers, or others.

10. Shopify

Stampello uses Shopify to provide and operate our online store.

Shopify may process personal information in connection with website functionality, checkout, orders, payments, security, and other ecommerce services.

Shopify's handling of personal information is also subject to its own privacy practices and policies.

11. Customer Communications

If you contact Stampello by email or through another available customer-support method, we may retain the information you provide so that we can respond to your request and maintain a record of customer service communications.

For example, if you contact us about an order, we may use your email address and order information to locate your purchase and assist you.

12. Marketing Communications

If we offer marketing communications and you choose to receive them, we may use your contact information to send you information about products, promotions, store updates, or other marketing communications.

Where required by applicable law, we will provide an appropriate method to unsubscribe from marketing communications.

You can also contact us if you no longer wish to receive promotional communications.

Transactional communications related to an order, account, security, or important service information may still be sent when necessary.

13. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

For this reason, while we work to protect your information, we cannot guarantee absolute security.

14. How Long We Keep Information

We retain personal information for as long as reasonably necessary to:

  • Provide our services
  • Complete and document transactions
  • Provide customer support
  • Maintain appropriate business records
  • Prevent fraud and misuse
  • Resolve disputes
  • Comply with legal, tax, accounting, or regulatory requirements

The length of time information is retained may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably necessary, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.

15. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights concerning your personal information.

These rights may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information about how your personal information is used
  • Opt out of certain marketing communications
  • Exercise other rights provided by applicable privacy laws

Not every right is available in every situation, and certain legal exceptions may apply.

To make a privacy-related request, contact us at:

support@stampello.site

We may need to verify your request before completing it in order to help protect customer information from unauthorized access.

16. Children's Privacy

Stampello's website is intended for a general audience and is not directed toward children.

We do not knowingly request or intentionally collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action where required.

17. Third-Party Websites

Our website may contain links or references to third-party websites or services.

If you follow a link to a third-party website, that website will have its own privacy practices and policies.

Stampello is not responsible for the privacy practices, security, or content of websites that we do not operate.

We encourage you to review the privacy policy of any third-party website before providing personal information.

18. Fraud Prevention and Security

We may use information associated with an order or website activity to identify and help prevent fraudulent, unauthorized, or potentially harmful activity.

This may include reviewing transaction information, device information, IP addresses, and other information available through our ecommerce and payment systems.

These measures help protect both Stampello and our customers.

19. Legal Disclosures

We may disclose personal information when we reasonably believe disclosure is necessary to:

  • Comply with applicable laws or regulations
  • Respond to lawful requests from authorities
  • Respond to court orders or legal processes
  • Protect our rights or property
  • Investigate potential fraud or unauthorized activity
  • Protect the safety of our customers, employees, or others
  • Enforce our terms, policies, or agreements

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the beginning of this policy.

We encourage you to review this page periodically so you remain informed about how we handle personal information.

21. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way Stampello handles your personal information, please contact us.

Stampello
341 High St
Hingham, MA 02043
United States

Email: support@stampello.site

Our customer support team is available 24/7.

We appreciate your trust in Stampello and are committed to treating your personal information responsibly while providing you with a reliable shopping experience.

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