Shipping policy

Shipping Policy

Last Updated: September 13, 2026

At Stampello, we want your order to arrive safely and within a reasonable timeframe. This Shipping Policy explains where we ship, how shipping works, estimated delivery times, and what to expect after placing an order.

Please review this policy before completing your purchase.

1. Shipping Locations

Stampello currently ships within the United States only.

We do not currently offer shipping to international destinations, including Canada, Europe, Asia, Australia, or other countries outside the United States.

If you are located outside the United States, we are unfortunately unable to accept orders for delivery to your location at this time.

2. Free Shipping

We offer free shipping on Stampello orders shipped within the United States.

There is no separate standard shipping charge added to your order at checkout.

3. Delivery Time

Our standard estimated delivery timeframe is:

3–4 business days

Delivery time begins after your order has been processed for shipment. Business days generally refer to Monday through Friday and do not include weekends or applicable holidays.

While we aim to have orders delivered within the estimated timeframe, delivery dates are estimates and are not guaranteed. Actual delivery times can occasionally vary because of circumstances outside our control.

4. Order Processing

After you place an order, we begin processing it for shipment.

Processing may include:

Confirming your order details
Preparing your purchased stamps
Packaging your order securely
Preparing the shipment for delivery
Providing the necessary information to the shipping carrier

Orders are processed as promptly as reasonably possible.

During periods of unusually high order volume, processing may take additional time. If there is a significant delay affecting your order, we will make reasonable efforts to keep you informed.

5. Shipping Confirmation

Once your order has been prepared and shipped, you may receive an order or shipping confirmation using the contact information provided during checkout.

If tracking information is available for your shipment, it may be provided through the applicable shipping service or order notification.

Please check your email after placing an order and make sure your contact information is accurate.

6. Accurate Shipping Information

Customers are responsible for providing a complete and accurate shipping address during checkout.

Before submitting your order, please carefully check:

Full name
Street address
Apartment, suite, or unit number, if applicable
City
State
ZIP code

Stampello is not responsible for delays or failed delivery caused by an incorrect or incomplete address provided by the customer.

If you realize that you entered an incorrect shipping address, please contact us as soon as possible at:

support@stampello.site

We will do our best to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

7. Delivery Delays

Although our estimated delivery time is 3–4 business days, occasional delays may occur.

Delivery may be affected by circumstances such as:

Severe weather
Carrier delays
Transportation disruptions
Holidays
Incorrect or incomplete addresses
Unusually high shipping volumes
Other circumstances outside Stampello's reasonable control

When a delay is caused by the shipping carrier or another circumstance outside our control, the estimated delivery timeframe may be extended.

8. Lost or Delayed Packages

If your order appears to be significantly delayed or you believe it may have been lost during transit, please contact us at:

support@stampello.site

Please provide your order number and any available shipping or tracking information.

We will review the available information and assist you with the next appropriate steps.

Because delivery is handled by third-party carriers, Stampello cannot guarantee a specific delivery date or control the carrier's delivery process.

9. Incorrect or Undeliverable Addresses

If an order is returned or cannot be delivered because the shipping address provided at checkout was incorrect or incomplete, please contact our customer support team.

Any available resolution will depend on the circumstances of the order.

Customers should carefully verify their shipping information before completing checkout to help prevent delivery problems.

10. Shipping and Final-Sale Policy

Stampello's orders are final sale.

Please make sure that your shipping information and product selection are correct before completing your purchase.

For complete information about returns and refunds, please review our Refund & Return Policy.

11. Product Packaging

We take care when preparing orders and aim to package stamps appropriately for shipment.

Our goal is to have your order arrive in good condition and ready for you to enjoy or add to your collection.

12. Order Questions

If you have a question about the shipping status of your order, please contact us.

When contacting us about an existing order, including your order number will help our support team locate the relevant information more quickly.

Email: support@stampello.site

Our customer support team is available 24/7.

13. Shipping Summary

For quick reference:

Shipping Area: United States only
Shipping Cost: Free
Estimated Delivery: 3–4 business days
International Shipping: Not currently available
Customer Support: 24/7